When you place an order via the online shopping cart system, you will receive an automated response indicating your order was received. A second email will be sent to you if all items are not available for shipping, or to quote shipping rates other than the standard UPS rates for the U.S.
In this document you will find two sections. The first section, Shipping Rates, covers On Mark International's current shipping rates and stipulations for outgoing orders. The second section, Return Shipping Preparation, will guide you through the process of repacking and returning any items you wish to return in compliance with O.M.I.'s Return and Refund Policy. Immediately below, you will find shortcuts to the aforementioned sections.
Export Shipping Rates Freight for export orders will be quoted on a per order basis and is not indicated in the Standard Domestic Rates chart. Shipping fees shown for all orders placed online are assessed automatically at Domestic UPS rates and are not valid for overseas shipping. The automatic responce will show the U.S. Domestic rates but they are not valid. Fees for export orders are individually assessed at the time of packaging due to dimensional and weight requirements of individual countries. Each order must be packed, weighed and measured to determine shipping costs. Export customers will be offered the option between Global Express, Global Priority Mail (where applicable), Airmail Parcel Post or Surface Mail.
All orders include insurance where available, this cost will not show up on the package itself. If a reply is not received in a timely manner OMI will use it's discretion on shipping method.
Table Rates based on United Parcel Service's "Standard Ground" service and fees (Insurance included). These rates are only applicable to shipments made inside the continental United States.
Below you will find the rate tables used by On Mark International to assess standard domestic freight fees. For rates on other shipping methods such as NextDay and Second Day services, call 888-373-2092 or email.bmaster@onmarkint.com.
Invoice Total Minimum
Invoice Total Maximum
Freight Fee
$0.00
-
$10.00
$5.95*
$20.01
-
$40.00
$6.95*
$40.01
-
$60.00
$8.95*
$60.01
-
$95.00
$9.95*
$95.01
-
$118.00
$10.95*
$118.01
-
$145.00
$13.95*
$145.01
-
$180.00
$14.95*
$180.01
-
$240.00
$16.95*
$240.01
-
$300.00
$17.95*
$300.01
-
+
Call ( 888-373-2092 )
Please note that certain circumstances my effect the final assessment of freight fees. These circumstances may include but are not limited to:
Shipping destination
Over-sized packaging dimensions or weight
Multi-container requirements
Carrier rate changes
Item specific exceptions
Invoices totals exceeding $300.00
LOW WEIGHT ITEMS WITH LARGE INVOICE TOTAL WILL HAVE THEIR RATES ADJUSTED.
Rate changes may occur without notification. Please check with our customer service department for the latest freight policy & rate information. 888-373-2092
Shipping Preparation for Product Returns Customer satisfaction is our top priority. Every transaction should result in a pleasant, convenient, and successful shopping experience. If you are dissatisfied, we are happy to offer a full refund or exchange on the return of any merchandise within 10 days of the delivery date excluding shipping, insurance, or auction fees where applicable. To streamline the return process, we ask that you please note the following:
Guidelines for Good Packaging You can help make sure that your package arrives safely and on time with these good packaging guidelines and procedures developed from UPS research.
Use a rigid box with flaps intact
Remove any labels, hazardous materials indicators, and other shipment markings from the box
Wrap all items separately
Use adequate cushioning material
Use strong tape designed for shipping
Do not use string or paper over-wrap
Use a single address label that has clear, complete delivery and return information
Place a duplicate address label inside the package
Weight and Size Limits for Packages UPS has established specific weight and size limits for the packages that you send with all UPS services. The restrictions below only pertain to individual packages. There are no limits to the total weight of your shipment or the total number of packages in your shipment.
Packages can be up to 150 lbs (70 kg)
Packages can be up to 165 inches (419 cm) in length and girth combined
Packages can be up to 108 inches (270 cm) in length
Packages that weigh more than 70 lbs (31.5 kg, 25 kg within the EU) require a special heavy-package label
Oversize packages and packages with a large size-to-weight ratio require special pricing and dimensional weight calculations
Note: Packages that exceed UPS weight and size limits are subject to an Over Maximum Limits charge. The limits listed above apply to most packages and destinations, but there are some variances because of different local restrictions in some countries. Please contact UPS for more details.
For further information please see the recommended step-by-step Instructions below.
NOTE: Please view our Return and Refund Policy before shipping any return or exchange. Returns or exchanges shipped without prior authorization from On Mark International, resulting in issuance of a RMA (Return Merchandise Authorization) number, will be subject to an automatic 15% restocking fee.
Repackaging Step-by-Step Use of this Web site (onmarkint.com) is expressly governed by the terms, conditions, disclaimers, limitations of liability and other qualifications (collectively, the "Conditions of Use") set forth below. By using this Web site (onmarkint.com), you accept all of the Conditions of Use and assume all of the risk associated with the use or attempted use of the Information.
Use a Corrugated Box Whenever possible, use a new box. The more times a box is used, the more it loses its original protective qualities, so a previously used box may not adequately protect your shipment.
If you must reuse a box, make sure it is rigid and in excellent condition with no punctures, tears, rips, or corner damage, and that all flaps are intact. Remove any labels and all other shipment markings from the box.
Choose a box strength that is suitable for the contents you are shipping. Never exceed the maximum gross weight for the box, which is usually printed on the Box Maker's Certificate on the box's bottom flap.
The UPS Professional ServicesTM package lab's engineers have developed specifications for box strength after years of testing and analysis. Refer to this chart below for recommendations so you can determine the proper size and maximum gross weight limit of a box.
Shipping Information 
When you place an order via the online shopping cart system, you will receive an automated response indicating your order was received. A second email will be sent to you if all items are not available for shipping, or to quote shipping rates other than the standard UPS rates for the U.S.
Table Rates based on United Parcel Service's "Standard Ground" service and fees (Insurance included). These rates are only applicable to shipments made inside the continental United States.